Pacific Internet - Ukiah, California

Customer Support

Support: We're Here to Help

If you have a question or problem, you can contact us easily using our Online Support Form. You can also choose to talk immediately with support by calling (707)463-8214 or toll-free 1-800-844-2226. Our normal business hours are Monday through Friday from 8:30am to 5:00pm.

Solutions to most common problems can be found in the documentation below:

Setup Guides Getting Started? Setup a new connection with these guides: E-mail Program Setup Dial-up Setup Guide

Connection Tools & Help Pacific Accelerator (faster surfing) Dial-up Access Numbers Internet Speed Test What is DSL? (F.A.Q.)

Email Account Tools Log in with your email address and password to use these tools: Postini Login (Email Filtering) Manage SpamAssassin Rules (whitelist senders marked as "{Spam}") Vacation Messages/Autoresponder (set up temporary messages when you're away) Forward Email to Cell Phone (forwards email to your phone as a text message) Email Utility (remove large messages from your mailbox)

General Information Frequently Asked Questions (F.A.Q.) Current Network Status Check here to see the current status of networks under Pacific.Net control. Terms of Service This is the service agreement and guidelines for acceptable use

Help with Domain or Hosting Website/Hosting F.A.Q. Beginner's Guide to Web Design Manage Your Domain Name Domain Name Search Parked Domain Setup Whois Lookup

Miscelaneous Guides Third-party Support (off-site): Microsoft Support Apple Support Dell Support Gateway Support

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Didn't find what you were looking for?

Please don't hesitate to give our support team a call at 1-800-844-2226, or send us a message through our Support Form. We care about the quality of your online experience, and want to help any way we can.