Pacific Internet - Ukiah, California

Apple Mail (OS X 10.2)

Configuring Apple Mail (OS X 10.2)

Once you've opened Mail, click on the menu labeled Mail, and select Preferences.

Mail Menu

Here you will select Add Account to add a new account. If you already have an account set up, click on the account you want to check the settings of and then click Edit.

Accounts Window

The incoming mail settings your account should use are shown below. To access the outgoing settings, click the Options… button below the Outgoing Mail Server drop-down menu.

Account Information Tab

The outgoing mail settings your account should use are shown below. Make sure to check Use Secure Sockets Layer (SSL).

SMTP Server Options

The following two pictures are default settings. No changes are required here other than making sure to check Use SSL under the Advanced tab. You may edit other settings to your liking.

Special Mailboxes Tab
Advanced Tab

Common Mail Clients

You can use the following guides to help configure your mail program:

If your mail client is not listed, or you do not know what mail client you use, please contact support and a technician will help you.

Incoming & Outgoing Settings

IMAP (Incoming)
Server: imap.pacific.net
mail.pacific.net
Port: 993 (TLS/SSL enabled)
143 (STARTTLS enabled)
Username: user@pacific.net
Password: Email address password
POP3 (Incoming)
Server: pop3.pacific.net
mail.pacific.net
Port: 995 (TLS/SSL enabled)
110 (STARTTLS enabled)
Username: user@pacific.net
Password: Email address password
SMTP (Outgoing)
Server: smtp.pacific.net
Do not use mail.pacific.net!
Port: 587 (STARTTLS enabled)
Username: user@pacific.net
Password: Email address password

Authentication is always required.

Usernames are case-sensitive and should be lowercase.