Pacific Internet - Ukiah, California

Windows Live Mail

Configuring Windows Live Mail

To setup a new account, click Add email account. To view or edit account settings, right-click on the account name to the left and click Properties.

Account Menu

General account settings are shown below. The description will be the account name as shown in the image above. The Name and E-mail address will be the ones shown to recipients when you e-mail them. Check the box for Include this account when receiving mail or synchronizing.

General Properties Tab

Server information is shown below. Under Incoming Mail Server, make sure Log on using clear text authentication is selected. Under Outgoing Mail Server, make sure My server requires authentication is checked.

Servers Tab

You will also want to click the Settings button (in the lower right) and ensure the dot is next to Use same settings as my incoming mail server. Click on OK to close the small window.

Outgoing Settings

Advanced settings are shown below. Check This server requires a secure connection (SSL) under both Outgoing mail (SMTP) and Incoming mail (POP3). The outgoing mail port should be 587. The incoming mail port should be 110 or 995 for POP3 or 143 or 993 for IMAP.

Advanced Tab

Common Mail Clients

You can use the following guides to help configure your mail program:

If your mail client is not listed, or you do not know what mail client you use, please contact support and a technician will help you.

Incoming & Outgoing Settings

IMAP (Incoming)
Server: imap.pacific.net
mail.pacific.net
Port: 993 (TLS/SSL enabled)
143 (STARTTLS enabled)
Username: user@pacific.net
Password: Email address password
POP3 (Incoming)
Server: pop3.pacific.net
mail.pacific.net
Port: 995 (TLS/SSL enabled)
110 (STARTTLS enabled)
Username: user@pacific.net
Password: Email address password
SMTP (Outgoing)
Server: smtp.pacific.net
Do not use mail.pacific.net!
Port: 587 (STARTTLS enabled)
Username: user@pacific.net
Password: Email address password

Authentication is always required.

Usernames are case-sensitive and should be lowercase.