Fusion Phone Features
Welcome to UkiahBroadband.com
UkiahBroadband.com is owned and operated by Pacific Internet
Pacific Internet Fusion Services for Ukiah - Fusion delivers our fastest residential broadband, plus traditional home phone service, at a non-traditional price point! Choose from one or two lines, and get up to 20Mbps or up to 40Mbps broadband, plus unlimited nationwide home phone service.
Switching from your current carrier is easy, and you can keep your current telephone number.
Telephone service is traditional dial-tone, and includes key features like 911 (emergency), directory assitance using 1-800-free-411, and 611 (customer service). Our standard voice service works with your existing phones, on your existing phone jacks. No special hardware is required, and it's not "VoIP" - so it's easy and reliable.
Phone Features
- Caller ID
- Caller ID Block
- Voicemail
- iPhone App to manage Voicemail and Features
- Three way calling
- Call Waiting with Caller ID
- Unlimited* Nationwide Calling
- 411 Free Business Information with 1-800-FREE-411 - Business Listing Services provided by Just Dial
- 511 Traffic Information - Transportation and Traffic information provided by SF Bay Area 511
- 0 or 611 Customer Service
- 711 TTY Relay
- 811 Call Before you Dig!
- 911 - Emergency Services
- 933 - 911 Telephone Number and Address verification service. Dialing 933 takes the same route to our e911 provider as dialing 911 which makes dialing this number an effective means of testing 911 service without actually taking up the time of an operator.
(*see terms and conditions - home or business
Star Codes, Voicemail, and Conference Calling
- Star Codes
- *67 - Caller ID blocking service. Dial this star code before your outbound call to block your caller ID from the recipient of the call. NOTE: unlike AT&T phone service, *67 does not return to dialtone after you dial it; just punch *67 and then continue on with dialing out.
- *69 - Calls back the last person who called you. This service is not officially supported, but should work in most cases.
- *72 - Call-Forwarding. Dial and follow the prompts.
- *73 - Disable Call-Forwarding. Dial and follow the prompts.
- *82 - Unblocks caller ID for the next call.
- *273 - Reads back your caller ID
- *77 - Enable Anonymous Call Rejection. Anonymous call rejection blocks incoming calls from parties that have blocked their caller-id information.
- *87 - Disable Anonymous Call Rejection
- Voicemail is disabled by default. Dial 707-583-7700 from your Fusion phone to enable it.
QUESTIONS? - For Fusion Support, Call (707)463-8214 , use the support form, or email ! - iPhone App to manage Voicemail and Features
- Important things to remember about Voicemail
- There is currently no limit to the number of messages, but messages will be removed after 90 days
- Messages are limited to 10 minutes
- Login
Use one of the following methods or reach your voicemail box, then enter your password when prompted:
- Call *99 or 707-583-7700 from the phone itself
- You can also call your Fusion voice number from your Fusion number
- Dial your own number from anywhere; when you hear the greeting press '*'
- Voicemail IVR Tree (voicemail prompts)
- 1 Play New Messages
- 1 Replay Current Message
- 3 Delete Message
- 4 Mark Message New
- 6 Listen to Message Envelope
- # Next Message
- * Back
- 2 Play Old Messages
- 1 Replay Current Message
- 3 Delete Message
- 4 Mark Message New (Hidden Option)
- 6 Listen to Message Envelope
- # Next Message
- * Back
- 6 Manage Voicemail Options
- 1 Change Password
- 2 Change Rings
- 3 Remove Voicemail (remove voicemail service from the number)
- * Back
- 7 Manage Greeting
- 1 Listen To Current Greeting
- 2 Record New Greeting
- 1 Listen to New Greeting
- 2 Save New Greetng
- 3 Record Greeting Again
- 4 Back
- 3 Use Default Greeting
- * Back
- 8 Exit (Or Hangup)
- 1 Play New Messages
- Press flash while on a call. You should get a dial tone. Dial out to the third party. Upon connecting, press flash a second time to join the two calls into a three-way conversation.