Pacific Internet - Ukiah, California

Gmail

Configuring Gmail

If you use Gmail and would like the convenience of having your Pacific.net email show up in the same Inbox, you can use the following guides to configure Gmail to retrieve messages sent to your Pacific.net email address and send messages using your Pacific.net email address. It should be noted that if you're using the default mail client on a computer/tablet/phone and not the Gmail app, you'll need to log into Gmail through a web browser to properly configure the account.

Google's Guides

Set up Gmail to check email from other accounts.

If you're setting this up from a computer, since POP3 is enabled on all accounts by default, you can jump straight to Step 2 of the instructions.

Set up Gmail to send emails from a different address or alias.

This will allow you send as your Pacific.net email address through Gmail.

Pacific Internet Guide

After logging into Gmail through a web browser, click on the Gear Icon in the top right and from the menu that appears, click on Settings.

Inbox & Settings Menu

The settings have a variety of different options. To connect to your Pacific.net email, click on Accounts and Import along the top (listed as item number 1).

Settings — Accounts & Import

Add Another Email to Gmail

In the Accounts and Import settings, locate the heading Check mail from other accounts (listed as item number 2) and click Add a mail account to begin adding your Pacific.net email. A new window will pop up asking you to enter in your Email address. Fill in your Pacific.net email address and click Next.

Add Incoming Step 1

Select Import emails from my other account (POP3) and click Next.

Add Incoming Step 2

The Username is your full Pacific.net email address. The Password will be your Pacific.net email password. The POP Server should be mail.pacific.net, and the Port should be 995. You can choose to leave copies of retrieved messages on our server, but if you don't have another device that will be removing mail from our server or you won't be manually removing it yourself, it is advised to leave this unchecked. Always use a secure connection (SSL) when retrieving mail should be checked. The remaining settings are up to you. After everything is filled in, click Add Account.

Add Incoming Step 3

Send as Another Email from Gmail

In the Accounts and Import settings (above), locate the heading Send mail as (listed as item number 3) and click Add another email address.

A new window will pop up. Enter in your Name (e.g., First Last) and your Email address. Nobody knows what Treat as an alias really means, but leaving it checked seems to work fine. Now click Next Step.

Add Outgoing Step 1

The SMTP Server should be mail.pacific.net and the Port should be 587. The Username is your Pacific.net email address, and the Password will be your Pacific.net email password. Lastly, choose Secured connection using TLS (recommended) and click Add Account.

Add Outgoing Step 2

A confirmation email will be sent to the address you're trying to set up—you'll need to either click the verification link in that email or enter the confirmation code into the text box and click Verify. Once that's done you'll be able to send as your Pacific.net email address through Gmail.

Add Outgoing Step 3

Common Mail Clients

You can use the following guides to help configure your mail program:

If your mail client is not listed, or you do not know what mail client you use, please contact support and a technician will help you.

Incoming & Outgoing Settings

IMAP (Incoming)
Server: imap.pacific.net
mail.pacific.net
Port: 993 (TLS/SSL enabled)
143 (STARTTLS enabled)
Username: user@pacific.net
Password: Email address password
POP3 (Incoming)
Server: pop3.pacific.net
mail.pacific.net
Port: 995 (TLS/SSL enabled)
110 (STARTTLS enabled)
Username: user@pacific.net
Password: Email address password
SMTP (Outgoing)
Server: smtp.pacific.net
Do not use mail.pacific.net!
Port: 587 (STARTTLS enabled)
Username: user@pacific.net
Password: Email address password

Authentication is always required.

Usernames are case-sensitive and should be lowercase.