Pacific Internet - Ukiah, California

Windows Mail

Configuring Windows Mail

Begin by clicking on Tools at the top. Then select Accounts....

Tools Menu

To setup a new account, click Add... on the right, then select Mail. To view or edit account settings, select the account and click Properties.

Internet Accounts

General account settings are shown below. The description will be the account name as shown in the image above. The Name and E-mail address will be the ones shown to recipients when you e-mail them. Check the box for Include this account when receiving mail or synchronizing.

General Properties

Server settings are shown below. Check My server requires authentication under Outgoing Mail Server.

Servers Tab

You will also want to click the Settings button (in the lower right) and ensure the dot is next to Use same settings as my incoming mail server. Click on OK to close the small window.

Outgoing Settings

Advanced settings are shown below. Make sure This server requires a secure connection (SSL) is checked for both outgoing and incoming servers. Set the Outgoing mail (SMTP) port to 587. Set the incoming server port to 143 or 993 for IMAP or 110 or 995 for POP3.

Advanced Tab

Common Mail Clients

You can use the following guides to help configure your mail program:

If your mail client is not listed, or you do not know what mail client you use, please contact support and a technician will help you.

Incoming & Outgoing Settings

IMAP (Incoming)
Port: 993 (TLS/SSL enabled)
143 (STARTTLS enabled)
Password: Email address password
POP3 (Incoming)
Port: 995 (TLS/SSL enabled)
110 (STARTTLS enabled)
Password: Email address password
SMTP (Outgoing)
Do not use!
Port: 587 (STARTTLS enabled)
Password: Email address password

Authentication is always required.

Usernames are case-sensitive and should be lowercase.