Pacific Internet now has an updated webmail option
Contacts and user settings are not shared between the new and old webmail.
If you want your contact list in the new webmail. You'll need to export the contact list from the old webmail and import the contact list into the new webmail.
Click above to go to the classic webmail.
This is the old webmail also known as squirrel mail.
Click above for a more modern webmail.
This is the new webmail also known as roundcube.