Pacific Internet - Ukiah, California

Apple Mail (OS X 10.3)

Configuring Apple Mail (OS X 10.3)

Once you've opened Mail, click on the menu labeled Mail, and select Preferences.

Mail Menu

To get to the accounts, click the blue "@" symbol at the top. To add a new account, click on the "+" in the lower left. The incoming mail settings you should use are shown below. To access the outgoing settings, click the Server Settings button below the Outgoing Mail Server (SMTP) drop-down menu.

Account Information Tab

The outgoing server settings you should use are shown below. Make sure to check Use Secure Sockets Layer (SSL).

SMTP Server Options

The following two pictures are default settings. No changes should be required here except checking Use SSL under the Advanced tab. You may adjust other settings to your liking.

Special Mailboxes Tab
Advanced Tab

Common Mail Clients

You can use the following guides to help configure your mail program:

If your mail client is not listed, or you do not know what mail client you use, please contact support and a technician will help you.

Incoming & Outgoing Settings

IMAP (Incoming)
Server: imap.pacific.net
mail.pacific.net
Port: 993 (TLS/SSL enabled)
143 (STARTTLS enabled)
Username: user@pacific.net
Password: Email address password
POP3 (Incoming)
Server: pop3.pacific.net
mail.pacific.net
Port: 995 (TLS/SSL enabled)
110 (STARTTLS enabled)
Username: user@pacific.net
Password: Email address password
SMTP (Outgoing)
Server: smtp.pacific.net
Do not use mail.pacific.net!
Port: 587 (STARTTLS enabled)
Username: user@pacific.net
Password: Email address password

Authentication is always required.

Usernames are case-sensitive and should be lowercase.