Pacific Internet - Ukiah, California

Apple Mail (OS X 10.5-10.8)

Configuring Apple Mail (OS X 10.5-10.8)

Once you've opened Mail, click on the menu labeled Mail in the upper left and select Preferences.

Your email accounts are located under the Accounts tab (with the blue "@" symbol). To add a new account, click on the "+" in the lower left. When you select an account, the incoming server settings are displayed to the right, under the Account Information tab.

To edit the outgoing server settings, click the drop-down menu labelled Outgoing Mail Server (SMTP) and select Edit Server List. The Account Information tab will contain the server name (no image, sorry). The Advanced tab is shown below. Make sure you check Use Secure Sockets Layer (SSL).

The following two pictures show the remaining tabs under Accounts, Mailbox Behaviors and Advanced. The default settings should be adequate, but you may want to fine-tune them to your liking. Make sure Use SSL under the Advanced tab is checked.

Common Mail Clients

You can use the following guides to help configure your mail program:

If your mail client is not listed, or you do not know what mail client you use, please contact support and a technician will help you.

Incoming & Outgoing Settings

IMAP (Incoming)
Server: imap.pacific.net
mail.pacific.net
Port: 993 (TLS/SSL enabled)
143 (STARTTLS enabled)
Username: user@pacific.net
Password: Email address password
POP3 (Incoming)
Server: pop3.pacific.net
mail.pacific.net
Port: 995 (TLS/SSL enabled)
110 (STARTTLS enabled)
Username: user@pacific.net
Password: Email address password
SMTP (Outgoing)
Server: smtp.pacific.net
Do not use mail.pacific.net!
Port: 587 (STARTTLS enabled)
Username: user@pacific.net
Password: Email address password

Authentication is always required.

Usernames are case-sensitive and should be lowercase.