Pacific Internet - Ukiah, California

Thunderbird

Configuring Thunderbird

Begin by going to "Tools" in the upper left. If you do not see the "Tools" menu, hit "Alt-t". Select "Account Settings".

To add a new account, click on "Account Actions" in the lower left. Select "Mail Account".

To view your existing settings, select "Server Settings" on the left under the appropriate account.

For outgoing server settings, select "Outgoing Server (SMTP)" on the left. Select your server and click "Edit" to the right. A smaller window will pop up where you can edit the outgoing server's settings.

Common Mail Clients

You can use the following guides to help configure your mail program:

If your mail client is not listed, or you do not know what mail client you use, please contact support and a technician will help you.

Incoming & Outgoing Settings

IMAP (Incoming)
Server: imap.pacific.net
mail.pacific.net
Port: 993 (TLS/SSL enabled)
143 (STARTTLS enabled)
Username: user@pacific.net
Password: Email address password
POP3 (Incoming)
Server: pop3.pacific.net
mail.pacific.net
Port: 995 (TLS/SSL enabled)
110 (STARTTLS enabled)
Username: user@pacific.net
Password: Email address password
SMTP (Outgoing)
Server: smtp.pacific.net
Do not use mail.pacific.net!
Port: 587 (STARTTLS enabled)
Username: user@pacific.net
Password: Email address password

Authentication is always required.

Usernames are case-sensitive and should be lowercase.