Welcome

Pacific Internet provides webmail, email, and Internet services to customers in Mendocino and Lake counties. Use the links below to access your mail or review email settings.

New: Pacific Internet has updated email spam filtering and support policies. Please read our Email Security, Spam Filtering, and Support Updates page to learn about the new Spam, Lists, and Updates mail folders and how to recognize phishing.

Webmail

Address books and user preferences are not shared between the two webmail options.

Email Settings

Use these settings to configure email in your phone or desktop mail program. Authentication is always required, and usernames are case-sensitive (use lowercase).

IMAP (Incoming)
Serverimap.pacific.net
mail.pacific.net
Port993 (TLS/SSL)
143 (STARTTLS)
Usernameuser@pacific.net
PasswordEmail address password
SMTP (Outgoing)
Serversmtp.pacific.net
Not mail.pacific.net — that is the IMAP server.
Port587 (STARTTLS)
Usernameuser@pacific.net
PasswordEmail address password

Contact

Mailing Address

Pacific Internet
PO Box 14038
Santa Rosa, CA 95402

Feedback

Comments, suggestions, or praise? We'd love to hear from you at support@pacific.net.